Common Questions

Frequently Ask Questions

A: Yes, our products are designed to meet or exceed specifications for leading brands, including Komatsu, Cat, Hitachi, and Kobelco.

A: We are ISO 9001- and SGS-certified, with 100% inspection before shipment to ensure reliability.

A: Absolutely. Our engineering team provides tailored solutions, including material upgrades and design adjustments, upon request.

A: MOQ varies by product type. For standard parts, we offer flexible order sizes to serve both bulk buyers and small distributors.

A: Standard orders ship within 15-30 days, while urgent requests may qualify for expedited processing.

A: We use premium alloys and heat treatment processes proven in extreme mining and construction environments.

A: Yes. Our team offers installation guidance, maintenance tips, and troubleshooting assistance via email or video calls.

A: We support T/T, L/C, and PayPal. Custom terms are negotiable for long-term partners.

A: Wooden pallet or wooden box,standard sea freight packing.

A: Yes ,in stock for Normally models and items.

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